![]() ![]() ![]() Don't know how they will handle your older Spyder 2 though and you might have to buy the update. Hopefully, you will get a response soon - and to your advantage, but it may take a while. Really stupid protocols, and it will really miff you if they tell you you need to pay them $19 to get a new updated number too for your brand new purchase which hasn't yet worked since installing and it locks you out. My own experience is they are very slow to respond via email, like days, when you buy a new Spyder 3 and then it asks on installing "Do you want to check for new updates?" and of course you say "Yes" and it does that as part of the install, but it doesn't tell you that you also need an entirely new serial number and the one you just got in the new box now no longer works and the silly thing locks you out - and it's brand f'ing new! Then, you'll have to wait for them to get off their duffs and give you a new number so you can use your new purchase which may be days out. Slow too, as you are learning, and some of it may be due to a weekend too. Datacolor has to be one of the most unfriendly companies in regards to their software and hardware that I've run across. ![]()
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January 2023
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